Reports & Studies

How does Toronto’s financial sector compare with its global peers? What are its strengths? What issues need attention?

We work to build a consensus among our partners on how to strengthen Toronto’s financial services sector, and it all begins with sharing information, insights and expertise.


Competitive Alternatives 2016

Business costs represent one of the many important factors considered in virtually all corporate location decisions. KPMG's 2016 Competitive Alternatives report explores the most significant business cost factors in more than 100 cities and 10 countries around the world. This study measures and provides insight on the impact of 26 key cost components, across 7 business to business service segments and 12 significant
manufacturing sectors.
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Tax Policy Options for Promoting Economic Growth and Job Creation By Leveraging a Strong Financial Services Sector

the purpose of this report on tax policy options is to demonstrate that more can and should be done to leverage Canada's status as an undeniable global center of excellence in financial services, in order to enhance and promote economic efficiency, innovation, savings, investment, productivity and job creation, across the Canadian economy as a whole.
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Opening up New Trade Routes for Financial Services: Canada's Priorities

Canada should focus on five priority trade deals to open markets and benefit its financial services sector, according to a new report by the C.D. Howe Institute. In "Opening up New Trade Routes for Financial Services: Canada's Priorities," authors Daniel Schwanen, Dan Ciuriak and Jeremy Kronick provide, for the first time, a ranking system to assess the best potential markets for Canadian financial services firms to either deliver services directly across borders or deliver them by investing and operating in those markets.
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Canada Islamic Finance Outlook 2016

Islamic finance is growing rapidly, outpacing the growth of the conventional finance industry and even grabbing market share from it. This success has been driven in part by the internationalisation of Islamic finance as it reaches beyond its core markets of the Middle East, North Africa and Southeast Asia, and into new ones such as Europe and the Americas, including Canada, which is the focus of this report.
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An Engine for Growth: 2015 Report Card on Canada and Toronto’s Financial Services Sector

Financial services are a critical component of the Canadian economy. The sector directly accounted for 4.4 per cent of Canadian employment in 2014, at 780,000 jobs, and 6.8 per cent of Canadian GDP. This report discusses the performance of Canada's financial services sector versus its peers in other countries and versus other sectors within Canada.
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Current State of the Financial Technology Innovation Ecosystem in the Toronto Region

This reports maps the key dimensions of the Fintech ecosystem in the greater Toronto region, including the digital corridor that stretches from the western end of the GTA to Kitchener-Waterloo. In doing so, it provides answers to the key question posed in the report: what are the defining characteristics or unique capabilities of the innovation ecosystem that supports the financial services cluster in the Toronto region? It identifies the critical links between the key domains that define the Toronto financial services cluster, particularly the linkages between ICT and financial firms in the Toronto region.
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Global Financial Centres Index 18 Sept 2015

The GFCI provides profiles, ratings and rankings for financial centres, drawing on two separate sources of data - instrumental factors and responses to an online survey. Toronto ranks 8th globally and 2nd in North America.
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Data Scientist Talent for Toronto's Financial Services Sector

Employers in financial services are seeking individuals with the talent to analyze data in new and sophisticated ways. These individuals are often thought of as the next generation of "business analyst" or "data analyst" and they typically blend capabilities rooted in computer science, statistics and modeling, math, and a substantive domain such as a social or natural science. This report outlines the knowledge, skills, and abilities required, suggests where financial services employers might be able to find such talent and explores the challenges of retaining these individuals given the highly competitive market for this talent group.
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Helping students with the transition from Education to Employment - AIESEC Canada case study

Businesses must be able to recruit and retain talented professionals in order to succeed in their increasingly competitive environments. Research indicates, however, that employers are having difficulty finding individuals with the skills they require to support their operations. Yet, job seekers, and in particular youth, are experiencing difficulty finding employment. This case study highlights the Centre of Excellence in Financial Services Education (CoE)'s collaboration with AIESEC, a student-led organization established to assist graduates with their transition to the world of work. This is an exciting example of how young people can be engaged and moved to ‘OWN' its career experience in a sector. It outlines the initiative of youth leaders to identify options for raising awareness of careers in the financial services sector amongst the student and recent graduate population, and how the CoE responded to AIESEC's proposed solutions.
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Talent Opportunities in Insurance: Strengthening the Insurance Sector Workforce

Toronto-area employers in the insurance industry are encountering shortfalls of experienced talent in four key occupations: actuary, underwriter, claims adjuster/adjudicator, and data scientist/analyst. This report presents research-based findings and recommendations for closing the experienced talent gaps by exploring alternative sources for experienced talent. A sizeable list of "equivalent" occupations has been identified, along with recommended solutions to help close the experienced talent gaps. By looking at "equivalencies" across sectors, the resulting more holistic view of talent available in labour markets will make future workforce strategies more effective.
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Financial Services Ecosystem in the Toronto Region: A Comprehensive View of the Structure of the Workforce

The Centre of Excellence in Financial Services Education (CoE) launched the first-ever workforce size and mobility survey across financial institutions in the Toronto region. One report emanating from this research is The Financial Services Workforce Ecosystem in the Toronto Region. This report presents the business clusters of the ecosystem in great detail.
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Comparative Regulatory Environments: A Comparison of Financial Services Regulation in Eight Jurisdictions

This report, commissioned by the Toronto Financial Services Alliance (TFSA), provides a high level comparison of the regulatory environment that impacts the financial services
industry in some of the main jurisdictions. This report ranks Canada and Singapore as the top regulatory jurisdictions for financial services.
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Mowat Centre Report: Brokering Success - Improving skilled immigrant employment outcomes through strengthened government-employer engagement

Poor employment outcomes for skilled immigrants have long been a problem in Canada. Many government initiatives exist to support skilled immigrants, and the majority have focused on helping immigrants become "job ready" through programs such as language or bridge training. Increasingly, governments are exploring initiatives that focus on employers-"demand-led" employment supports-rather than those solely focused on job seekers' skills and abilities. This paper asks which strategies and levers are used by all three levels of government in Canada to engage with employers to fill their talent needs and improve employment and economic outcomes of skilled immigrants and how these strategies can be improved.
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Performance and Potential: Toronto’s Financial Services Sector, 2014

This report examines Toronto's financial services industry and its economic contribution to the Toronto area and to Canada as a whole. As well, this report compares Toronto's financial services sector with other global financial centres, and reviews Toronto's place in an international context. Finally, the report discusses how Canadian financial institutions operate internationally, and the importance of foreign trade and investment in Toronto's financial services industry.
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Going Abroad: Examining the International Footprint of Canada’s Financial Services Sector

This report examines the trends in Canadian international trade and investment in financial services. As well, the report discusses how Canadian financial institutions operate internationally, their key challenges, and their success factors. Finally, the report draws information from four interviews to get more expansive feedback/practical advice on what individual businesses should do when entering a new market.
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Doing More Business with China: Why Canada Needs a Renminbi Hub

The Canadian Chamber of Commerce released a report "Doing More Business with China: Why Canada Needs a Renminbi Hub." The report highlights four key advantages to the Canadian economy that could come from the establishment of an RMB trading hub.
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Structure of a Large Financial Organization

This sample organizational chart illustrates how major financial services institutions in Toronto are typically structured, and provides a visual overview of where the in-demand roles fit in the overall context of the organization.
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Global Financial Centres Index Sept 2014

The latest Global Financial Centres Index, GFCI 16, covering 80 financial centres, was published on September 22 by the London based Z/Yen Group. Toronto moved up three spots in the rankings, and remains one of only 11 financial centres judged by GFCI to be a "global leader," owing to the breadth and depth of its financial services industry. As a sub-sector, Toronto's investment management capabilities placed it among the top ten centres in the world.
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A Head for Finance: Growing Financial Services Headquarters in Toronto

Toronto should focus on improving its transportation infrastructure, including roads and transit, if it wants to keep growing as a centre for financial services headquarters, according to a Conference Board of Canada report released today.

Toronto is well known as Canada's corporate headquarters hub, and has the highest concentration of financial services headquarters in Canada. With approximately 30 per cent of all financial services headquarters in Canada, Toronto has by far the highest concentration; Vancouver is second at 13.2 per cent. The financial services sector is also Toronto's third largest source of corporate headquarters employment. Forty-three per cent of Canada's financial services headquarters employees can be found in the metro area, more than triple its closest competitor Montreal.

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KMPG Competitive Alternatives 2014 Special Report: Focus on Tax

Toronto ranks as the world's most tax-competitive major city in a new report released by KMPG. The report, Competitive Alternatives 2014: Focus on Tax, ranked Toronto first overall among the 51 major international cities studied.
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Integrated Ecosystems: Toronto's Complete Business Performance System

Financial service providers are today faced with a highly volatile business climate. Perhaps at no other time than the present have banks and investment services faced more challenges. These challenges include increased regulation, improving business performance while reducing costs, and managing big data. The good news is advances in technology have made these challenges more manageable. Emerging technologies have introduced flexible, scalable IT solutions that can help financial institutions improve end-user experience, boost productivity, and integrate software/hardware applications.
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Ensuring the Future: Understanding the Importance of Toronto's Financial Services Sector

Ensuring the Future: Understanding the Importance of Toronto's Financial Services Sector, discusses the size and importance of Toronto's financial sector, both to the metro area's economy and Canada's as a whole. It includes an assessment of the economic impact of Toronto's financial services sector, and how it compares to other major sectors in the region.
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Digital Platforms

In a global market that is being overrun by web-based mobile devices, consumers demand seamless integration of their financial services across all platforms. Leveraging digital platforms to provide in-branch experience via digital devices represents a strategic advantage for financial institutions looking to stay ahead of the customer satisfaction curve.
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Mobile Applications - Toronto's Gateway to Global Markets

In a matter of a few short years mobile technology has moved from a tool of communication to a full suite of mobile banking, shopping, payment, remote diagnostics, social networking, and open source development, which has added billions of dollars to the Canadian economy and created new opportunities for professionals in both ICT and non-ICT occupations. Toronto is ranked 8th among the world's top startup ecosystems, ahead of Chicago, Paris, and Melbourne. On the performance index, however, Toronto's startup ecosystem ranks 3rd-ahead of New York and London. Because so much of the mobile app economy is situated in startups and small enterprises, this indicator is a strong reflection of Toronto's position as an emerging-tech incubator.
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Human Capital Index 2013

Canada ranks 10th on the new Human Capital Index from The World Economic Forum. Developed in collaboration with Mercer, it shows which of 122 countries are setting the standard for workforces that are best positioned to contribute to economic success. The Index takes into consideration 51 factors in four categories: education, health and wellness, workforce and experiences, and critical enablers such countries' infrastructure and legal environments.
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Cloud Computing: Toronto's Opportunity Enabler

The cloud is the opportunity enabler that can reshape the Toronto region's financial ICT ecosystem. Today, we are on the cusp of the cloud revolution, with 15% of global IT budgets already tied to public clouds. Tomorrow, cloud-enabled services will become the dominant paradigm directing and influencing global IT. Toronto is the epicentre of Canada's growing cloud industry and a hotbed for innovative solutions that can drive the financial service industry's adoption of cloud and hybrid IT.
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Doing Business 2013

The World Bank's most recent 'Doing Business' report ranks economies for ease of doing business. Canada ranks 3rd out of the best countries to start a business.
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Global Financial Centres Index Sept 2014

The Global Financial Centres Index is a ranking of the competitiveness of financial centres based on over 26,000 financial centre assessments from an online questionnaire together with over 80 indices from organisations such as the World Bank, the Organisation for Economic Co-operation and Development (OECD) and the Economist Intelligence Unit. Toronto remains one of only 11 financial centres judged by GFCI to be a "global leader," owing to the breadth and depth of its financial services industry.
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Strategic Big Data: Why More Data is Better

Toronto's financial ecosystem is powered by one of the world's most vibrant ICT hubs. The synergy between the region's financial service providers and ICT industry make it an ideal place to begin leveraging big data to obtain competitive advantage. As Toronto's financial institutions continue to expand their IT capabilities, big data solutions will be what separate the leaders from the followers. Financial institutions that develop big data capabilities will be better suited to leverage the range of social and mobile media tools needed to deliver the services customers want.
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Talent Profile Chart Book 2013

Talent Profile Chart Book 2013 - Toronto Financial Services Sector by the Centre of Excellence.
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Jun 8, 2016
Canada Summit: Disrupting the Status Quo

May 30, 2016
2016 Canadian Talent Management Summit

May 19, 2016
Canada – The RMB Gateway to North America

Apr 26, 2016
Canada’s stable economy, growing Muslim community and international outlook could make it the next Islamic financial hub in North America

Apr 1, 2016
Janet Ecker joining Mayor Tory on a Business Mission to China



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